You can reach our friendly customer support team by email help@elanthy.com or by phone 01865 600 989.

Orders above £40.00 enjoy free delivery, while orders below incur a nominal fee of £6.

Your order will be delivered within two working days through DHL.

In such cases, please contact our customer support team within 48 hours, and we will assist you in resolving the issue.

We now offer convenient online payment options for your ease:

Visa

MasterCard

Amex

ChinaUnionPay

Jcb

Diners

CartesBancaires

Discover

Electron

Maestro

Additionally, we welcome payments via Visa, Visa Debit, Amex, or MasterCard over the phone.

We have a hassle-free return and refund policy. If you're not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. For more detailed information about our refund and return policy, please visit our dedicated page on our website click here.

No, any orders that were collected on a Friday will be delivered on a Monday

We are committed to sustainability, which is why we use biodegradable bubble wrap for our packaging. This eco-friendly material provides the same level of protection as traditional bubble wrap but breaks down naturally over time, reducing environmental impact. Your items arrive safely, and you can feel good about reducing plastic waste.